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Whether you’re a seasoned HVAC tech or fresh out of school, you can just as easily get stuck in a pattern of looking for the obvious, or “text book” solutions, to a customers heating or cooling problem. So reports ACHR News.

But, when it’s cold outside, your customer wants answers—and a warm house! This “BTU Case Study” brings both an experienced tech and the newbie to a customer’s home to solve a problem with a six-years young, high-efficiency gas furnace that isn’t performing properly.  

Read the full article from ACHR News

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